FINAL BARGAINING REPORT

| March 3, 2009 |

A Message from your CWA Bargaining Team

CWA AND AT&T MOBILITY
FINAL BARGAINING REPORT

WAGES/ECONOMIC ISSUES:

1. The General Wage Schedules for all employees will be increased at every step of the wage progression schedule as follows:

2009 1%
2010 2.5%
2011 2.5%
2012 2.5%

  • All employees will also receive a $500.00 lump sum payment upon ratification.
  • Effective Jan. 1, 2010, new hires will be covered under a new pension plan.This is a cash balance account that allows vesting at three years and graduates contribution amounts by age.

2. Job Upgrades for the following titles:

  • Wireless Technician I and Wireless Technician II titles will be eliminated. All existing Wireless Technician I and II employees will move into the Wireless Technician title at the wage schedule associated with the current Wireless Technician II title.
  • CSR 1 reps in the Technical Support Group will be upgraded to a new title of Customer Support Specialist with a new maximum rate of $683.00 for year 2009. Current employees in the Technical Support Group above the new maximum rate will receive the general wage increase based on existing wage rates.
  • CSR I reps in the Office of the President will be upgraded to a new title of Client Service Specialist with a new maximum wage rate of $672.50 for year 2009.
  • CSR I reps and Clerks in the Workforce Operations group will be upgraded to a new title of Workforce Administrator with a new maximum rate of $632.50 for year 2009.
  • Care Function Evaluation—The Company will evaluate the CSR functions to see if additional titles should or could be created.

3. Article 14 Force Adjustment

  • Severance Payment—Increased from a maximum payment of $12,000 to $15,000.

4. Article 19 Basis of Compensation

  • On-call pay—increased from $28 to $32 for each day of such assignment.
  • Relief Differential—Employees assigned the duty of performing managerial opening and/or closing (Key Holder) will receive a 10% differential payment for each hour the employee performs this work.

5. Article 20 Travel

  • Travel time exceeding normal commute time when on a temporary assignment will be paid as work time. Mileage reimbursement for use of personal vehicles will be reimbursed at the IRS Standard.

6. Letter of Agreement 4 Sales Compensation Plan

  • Minimum at-risk commission pay of $12,000/year for years 2009 and 2010 and $12,500/year for years 2011 and 2012 for those reaching 100% of their targeted goal.
  • National Sales Compensation Committee –to be reestablished.

7. Letter of Agreement 11-Sales Quota Relief

  • Establishment of quota relief for 8-hour increments of time (8 aggregate hours in a calendar month) for discipline purposes only.

OTHER ISSUES:

1. Article 3 Definition of Employees

  • If the Company reclassifies from Full Time to Part Time, they will seek volunteers first and then force in reverse order.

2. Article 11 Seniority

  • Seniority will apply to all Articles and Letters of Agreement.
  • Middle two digits of the Social Security Number will be used as a tie breaker when employees have same seniority date and same last 4 digits of the Social Security Number.

3. Article 13 Work Assignments

  • Laid off employees will be given priority placement for rehire.

4. Article 15 Non-Discrimination

  • The Company will not discriminate against an employee because of one's position or membership or non-membership in the union.

5. Article 17 Company-Union Relationship

  • Increase union time for Stewards from 240 hours to 300 hours.
  • Up to 20 Union Officials throughout the Orange Contract may take or pool up to 960 hours each/year (20 X 960= 19,200 hours).

6. Article 22 Vacations

  • Company will maximize the number of vacation weeks during the most desirable vacation periods.

7. Article 23 Holidays

  • Holiday schedules will be posted by 12:00 noon on the Friday two (2) weeks prior to the Holiday.

8. Article 24 Excused Days with Pay (EWP's)

  • Change in hour increment availability from two (2) hours to one (1) hour.

9. Letter of Agreement 1 Personnel Records

  • Employees will be provided a copy of all disciplinary write-ups.

10. Letter of Agreement 13 Job Satisfaction (Monitoring)

  • The Company will make every effort to review call observations within two (2) days of the employee's next two (2) scheduled workdays with the understanding the coverage is to be done in a private area.

11. Letter of Agreement 17 The Alliance Committee

  • Establishment of a new committee to explore the possibility for improvements and to maintain and enhance the skills of the Mobility workforce.

12. Letter of Agreement 20 Strategic Alliance Committee

  • Establishment of a new committee to explore innovative methods of operation which would modify traditional workplace relationships and maximize employee satisfaction with their work.

13. Retail Sales Scheduling Trial

  • Retail Sales Group trial to explore more effective methods of scheduling. Upon completion of the trial, the Company will review the trial results with the Union and consider input.

Upon ratification, in addition to the above-mentioned changes, all other Articles and Letters of Agreement not mentioned will carry forward from the 2005 Labor Agreement into the newly bargained-for 2009 Labor Agreement.

© 2009 Communications Workers of America, AFL-CIO, CLC. All Rights Reserved