AT&T Mobility Puerto Rico Contract Ratified

Congratulations to the Bargaining Team for a job well done. Contract was ratified by Puerto Rico members on Sunday, March 6. Click here to see the details of the contract.

AT&T Mobility Puerto Rico Contract Ratified

Dec 7, 2011

CWA Supports New Bi-Partisan Call Center Jobs Legislation

The Communications Workers of America is strongly backing new, bi-partisan legislation introduced in the House of Representatives today that would ban federal grants and loans to corporations who move U.S. call center jobs overseas. CWA represents 700,000 workers in telecommunications and other sectors; more than 150,000 are customer service professionals. Read More

Oct 7, 2011

CWA Files Response to Critics of the AT&T/T-Mobile Merger with the FCC

CWA recommends that the Department of Justice and the Federal Communications Commission resolve their issues with AT&T so that the AT&T/T-Mobile merger can provide real benefits for consumers, workers, and communities. Read More

Oct 4, 2011

Customer Service Professionals Month Recognizes Workers in a Tough Profession

October is Customer Service Professionals month and the start of a major campaign to focus attention on the issues facing customer service and call center workers. Read More