Support the Call Center Off-Shoring Bill

The United States Call Center Worker and Consumer Protection Act would protect US jobs and consumers by punishing companies that send our call center jobs abroad.
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Stand up for American Call Center Jobs

Oct 23, 2014

It’s Call Center Action Month!

CWA is observing International Call Center Month with collective actions focused on derailing the Trans-Pacific Partnership (TPP), a dangerous trade deal that threatens good union call center jobs. Read More

Mar 27, 2014

Political Action Update

CWA's Political Boot Camp in Texas, Maine House Adopt Call Center Bill. Read More

Nov 14, 2013

Breaking: WikiLeaks Publishes TPP Draft on Intellectual Property Rights

“If you read, write, publish, think, listen, dance, sing or invent; if you farm or consume food; if you're ill now or might one day be ill, the TPP has you in its crosshairs.” That’s what WikiLeaks said when it published the chapter of the proposed Trans-Pacific Partnership trade agreement dealing with intellectual property rights. The group said it wanted to put out the information in advance of the next big TPP meeting of chief negotiators in Salt Lake City Nov. 19-23. Read More

Nov 14, 2013

Lawmakers Unveil Bipartisan ‘Press One For America’ Bill

Lawmakers from both sides of the aisle on Wednesday joined together in support of legislation that would end tax payer subsidies for corporations that send U.S. call center jobs offshore, as CWA released a report outlining massive data security issues at overseas call centers that leave Americans’ personal information at risk. Read More

Oct 10, 2013

Call Center Month Recognizes CWA Members

Throughout October, CWA and customer service professionals are celebrating Call Center Month to recognize and support the professionalism and work of call center members in every CWA sector and industry. It’s part of a worldwide campaign by UNI Global Union, emphasizing the need for fair pay and respect for call center workers. Read More

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