Oct 23, 2014
CWA is observing International Call Center Month with collective actions focused on derailing the Trans-Pacific Partnership (TPP), a dangerous trade deal that threatens good union call center jobs. Read More
The United States Call Center Worker and Consumer Protection Act would protect US jobs and consumers by punishing companies that send our call center jobs abroad.Support the bill: send a message to Congress
U.S. Companies that only a few years ago pocketed millions in taxpayer dollars to establish local call centers, are now off-shoring these call center jobs; leaving those communities devastated once again with job losses and lost financial investments.
The United States Call Center Worker and Consumer Protection Act of 2013 (H.R. 2909/S. 1565) would protect U.S. consumers and helps level the playing field against companies that off-shore their call center operations overseas.
The Bill supports U.S. workers and consumers in three ways, by:
Nov 14, 2013
“If you read, write, publish, think, listen, dance, sing or invent; if you farm or consume food; if you're ill now or might one day be ill, the TPP has you in its crosshairs.” That’s what WikiLeaks said when it published the chapter of the proposed Trans-Pacific Partnership trade agreement dealing with intellectual property rights. The group said it wanted to put out the information in advance of the next big TPP meeting of chief negotiators in Salt Lake City Nov. 19-23. Read More
Nov 14, 2013
Lawmakers from both sides of the aisle on Wednesday joined together in support of legislation that would end tax payer subsidies for corporations that send U.S. call center jobs offshore, as CWA released a report outlining massive data security issues at overseas call centers that leave Americans’ personal information at risk. Read More
Oct 10, 2013
Throughout October, CWA and customer service professionals are celebrating Call Center Month to recognize and support the professionalism and work of call center members in every CWA sector and industry. It’s part of a worldwide campaign by UNI Global Union, emphasizing the need for fair pay and respect for call center workers. Read More