CWA’s discussions with CenturyLink, the company formed by the acquisition between CenturyLink and Qwest Communications, have resulted in management agreeing to provide greater job security for workers and to invest in broadband buildout, especially in rural and other underserved areas.
The agreement follows months of talks between CWA and the companies. CWA had filed objections with public service commissions in several states over the acquisition and its potentially adverse impact on quality service and jobs. With CenturyLink’s agreement to secure jobs and investment, CWA dropped its opposition to the merger.
Job security is a major issue for the 14,000 CWA-represented workers at Qwest and 3,700 at CenturyLink.There are about 20,000 non-union workers at CenturyLink.
Dec 7, 2011
The Communications Workers of America is strongly backing new, bi-partisan legislation introduced in the House of Representatives today that would ban federal grants and loans to corporations who move U.S. call center jobs overseas. CWA represents 700,000 workers in telecommunications and other sectors; more than 150,000 are customer service professionals. Read More
Oct 4, 2011
October is Customer Service Professionals month and the start of a major campaign to focus attention on the issues facing customer service and call center workers. Read More
Dec 21, 2010
The FCC Chairman gives a shout out to CWA as the Commission votes to adopt open Internet rules. Read More
April 4 Events Around the Nation
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Larry Cohen on the Open Internet, Jobs and the Digital Divide
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One Nation March: Get on the Bus
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President Cohen Addresses the 72nd CWA Convention
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