Don't Fast Track the TPP, Don't Offshore Our Jobs

We must demand that our representatives in Congress oppose the Trans-Pacific Partnership. Congress should ensure that trade deals protect middle class jobs. Our jobs depend on it.

Don't Offshore Our Jobs

Sep 16, 2014

New American Airlines Passenger Service Agents Vote Big for Union Representation

9,000 American Airlines passenger service agents, after a 19-year struggle, joined together today in a vote with the members of the USAirways CWA-IBT Association to form a new bargaining unit of 14,500 agents at American Airlines. It is the largest labor organizing victory in the South in decades. Read More

Feb 20, 2014

We Have Each Others Back was Message from CWA Customer Service Conference

CWA customer service members met with colleagues from around the globe at this year's CWA customer service professionals' conference. In panels and one-on-one conversations, workers talked about improving wages, working conditions, respect on the job and professionalism. Read More

Dec 19, 2013

Mark Your Calendar: CWA Customer Service Professionals Conference

CWAs Customer Service Professionals Conference will be held Feb. 12-14, 2014, in Orlando, Fla. Sign up now! Read More

Dec 5, 2013

Mark Your Calendar: CWA Customer Service Professionals Conference

CWAs Customer Service Professionals Conference will be held Feb. 12-14, 2014, in Orlando, Fla. Read More

Oct 24, 2013

Recognizing Customer Service Workers

October is Customer Service Professionals Month. Read More

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