August's Frontier Frontline is Out! Download Your Copy Today

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CWA Locals 2001 and 2276 Solidarity Rally in Charleston, WV

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Frontier Bargaining Calendar

Current bargaining

CWA Local 3673, Whittier, NC (Spinco)
Extended until August 25

 CWA Local 2001, Charleston, WV (Legacy)
Extended to September 1

CWA Local 2276, Bluefield, WV (Legacy)
Extended until Sept. 8

Upcoming Bargaining

November 5, 2011: IBEW Local 723, Fort Wayne, IN (Spinco)
November 14, 2011: CWA Local 7019, Phoenix, AZ (Legacy)

Completed Bargaining

CWA Local 1170, Rochester, NY (Legacy)
Contract has been ratified

CWA Local 7471, Columbus, NE (Legacy)
Contract has been ratified

CWA Local 1111, Elmira, NY (Legacy)
Contract has been ratified

CWA Local 1122, Buffalo, NY (Legacy)
Contract has been ratified

Dec 7, 2011

CWA Supports New Bi-Partisan Call Center Jobs Legislation

The Communications Workers of America is strongly backing new, bi-partisan legislation introduced in the House of Representatives today that would ban federal grants and loans to corporations who move U.S. call center jobs overseas. CWA represents 700,000 workers in telecommunications and other sectors; more than 150,000 are customer service professionals. Read More

Oct 31, 2011

Annual Alliance Participant Satisfaction Survey

Each year The Alliance for Employee Growth and Development conducts a satisfaction survey from a sample of Alliance eligible participants from AT&T, Alcatel-Lucent, and Avaya. Read More

Oct 4, 2011

Customer Service Professionals Month Recognizes Workers in a Tough Profession

October is Customer Service Professionals month and the start of a major campaign to focus attention on the issues facing customer service and call center workers. Read More