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CWA Local 3673, Whittier, NC (Spinco)
Extended until August 25
CWA Local 2001, Charleston, WV (Legacy)
Extended to September 1
CWA Local 2276, Bluefield, WV (Legacy)
Extended until Sept. 8
November 5, 2011: IBEW Local 723, Fort Wayne, IN (Spinco)
November 14, 2011: CWA Local 7019, Phoenix, AZ (Legacy)
CWA Local 1170, Rochester, NY (Legacy)
Contract has been ratified
CWA Local 7471, Columbus, NE (Legacy)
Contract has been ratified
CWA Local 1111, Elmira, NY (Legacy)
Contract has been ratified
CWA Local 1122, Buffalo, NY (Legacy)
Contract has been ratified
Dec 7, 2011
The Communications Workers of America is strongly backing new, bi-partisan legislation introduced in the House of Representatives today that would ban federal grants and loans to corporations who move U.S. call center jobs overseas. CWA represents 700,000 workers in telecommunications and other sectors; more than 150,000 are customer service professionals. Read More
Oct 31, 2011
Each year The Alliance for Employee Growth and Development conducts a satisfaction survey from a sample of Alliance eligible participants from AT&T, Alcatel-Lucent, and Avaya. Read More
Oct 4, 2011
October is Customer Service Professionals month and the start of a major campaign to focus attention on the issues facing customer service and call center workers. Read More
