Feb 16, 2013
At a workers forum in Charleston, a panel of union and civil rights leaders, elected officials and religious leaders and others heard from T-Mobile USA workers concerned about their jobs and their fight for a union voice.
Oct 25, 2012
CWA members and staff involved in election campaigns nationwide.
Oct 22, 2012
The latest online rumor citing Mitt Romney’s presidential campaign for calling U.S. voters from Filipino call centers has been denied by the Romney campaign. However, as the Communications Workers of America (CWA) notes today, we know that two other revelations this year about Romney and Republicans’ off-shoring call center work overseas are true and disturbing.
Oct 18, 2012
CWAers from across the country gathered this week for the 2012 Customer Service Conference in St. Louis – just one of the many events coinciding with Call Center Action Month worldwide.
Oct 18, 2012
Workers who have been “Bained” and lost their jobs when Bain Capital, formerly headed by presidential candidate Mitt Romney, took over their company, are on a bus tour to tell everyone just what a Romney economy promises for the future: lost jobs, lost health care, lost pensions and lots of outsourcing and offshoring.
Oct 11, 2012
CWA releases ads targeting two Republican House candidates for not supporting union-backed legislation to penalize companies that off-shore call center jobs.
Sep 27, 2012
Ohio Sen. Sherrod Brown joined CWA Locals 4310 and 4501 to promote his legislation to keep good call center jobs in the United States.
Sep 20, 2012
Tune in tonight to the Ed Show at 8 pm EDT on MSNBC, and watch CWA President Cohen talk about jobs and offshoring, China and Mitt Romney.
Sep 20, 2012
CWA is airing a new radio ad buy, supporting Michigan Rep. Mike Michaud, who is fighting to keep good customer service jobs in America, and opposing his three House colleagues who aren’t.
Sep 14, 2012
This week, the Communications Workers of America (CWA) released a video featuring American call center workers sharing their personal stories and experiences with off-shoring – a practice that has devastated the domestic call center industry to the tune of 500,000 jobs lost since 2006. Entitled “Why Wouldn’t You,” CWA’s new video features call center workers from across the country sharing their stories about the impact of losing their jobs and the effect on their lives and families.
Sep 13, 2012
CWA's latest video – “Why Wouldn’t You” – features call center workers from across the country sharing stories about losing their jobs to outsourcing.
Sep 13, 2012
CWA, in partnership with UNI Global Union, will be observing Call Center Action Month in October.
Sep 13, 2012
A new video released today by the Communications Workers of America (CWA) offers an essential reminder that the offshoring of U.S. jobs is all-too-real and personal for hundreds of thousands of American workers.
Sep 6, 2012
Offshoring call center jobs devastates the economy, CWA Local 3122 Executive Vice President Hector Capote wrote in a Miami Herald letter to the editor.
Aug 30, 2012
CWA has a message for Democrats and Republicans: Bringing good jobs back home will aid the economic recovery.
Aug 28, 2012
The Communications Workers of America has a message for Democrats and Republicans: “Bringing good jobs back is the beginning of an economic recovery.” CWA is airing the 30 second television ad on the Current TV network starting tonight during coverage of the Republican National Convention. The ad also will run during Current TV coverage of the Democratic National Convention.
Aug 23, 2012
Sens. Bob Casey (D-Penn.) and Sherrod Brown (D-Ohio) used their August recess to advocate keeping good call center jobs in the United States.
Aug 23, 2012
CWA has a radio ad buy on the air right now, supporting four members of the U.S. House of Representatives who are fighting to keep good customer service jobs in the United States.
Aug 20, 2012
A letter published in this weekend's Washington Post highlights one customer's frustrations with Verizon in the aftermath of a major storm in the Washington, DC, area this summer. The letter follows on the heels of local reports detailing Verizon's mismanagement of restoring 9-1-1 emergency services, while Verizon technicians worked more than 12 hours a day to return those vital services to the northern Virginia communities in the aftermath of the storm.
Aug 16, 2012
CWA launched a campaign Tuesday to spotlight legislation incentivizing American corporations to keep call center jobs in the United States.
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