Aug 9, 2012
In a letter to U.S. Trade Representative Paul Kirk about the proposed Trans Pacific Partnership trade deal, CWA President Larry Cohen said the U.S. should “refocus attention on domestic employment and the rights of workers and not just the property interests of the one percent.”
Jul 26, 2012
Tens of thousands of workers will unite next month in Philadelphia — the birthplace of the Constitution and the Bill of Rights — to demand economic freedom and opportunity for all.
Jul 19, 2012
CWA was successful in gaining Trade Adjustment Assistance benefits for up to 3,300 T-Mobile USA workers after the company closed seven call centers in June.
Jul 19, 2012
CWA members who are US Airways reservations agents in Winston-Salem, N.C., joined a Capitol Hill news conference that focused on companies that “insource” good jobs and called for action to stop the offshoring of U.S. work.
Jul 19, 2012
The U.S. Senate today took up the Bring Jobs Home Act, but despite a majority of senators voting to provide incentives to companies that bring good jobs back to the U.S., the bill failed to get the 60-vote “super majority” needed break a Republican filibuster and move the bill to the Senate floor. The final vote was 56-42.
Jul 19, 2012
The Communications Workers of America (CWA) today hailed the growing national outrage over taxpayer subsidies for corporations that send jobs off shore, as Sen. Bob Casey (D-PA) introduced S.3402, a companion bill to the “U.S. Call Center and Worker Protection Act” in the United States Senate. Among other provisions, the legislation would ban companies that off shore American call center jobs from receiving federal loans, grants or subsidies for five years.
Jul 17, 2012
The Communications Workers of America was successful in gaining Trade Adjustment Assistance benefits for up to 3,300 T-Mobile USA workers after the company closed seven call centers in June. The Department of Labor granted CWA’s petition and affirmed that because “there has been an acquisition from a foreign country by the workers’ firm of article/services that are like or directly competitive with those produced/supplied by the workers’ firm,” workers should receive assistance. The TAA designation makes employees eligible for enhanced unemployment benefits, tuition assistance for job retraining programs and tax credits for family health insurance, among other benefits.
Jun 22, 2012
A new investigative report in today’s Washington Post highlights the fact that Republican presidential candidate Mitt Romney helped to usher in the detrimental practice of shipping call center jobs overseas. This news comes as the U.S. call center industry continues to shed jobs - this very day seven T-Mobile call centers facilities in six states are closing, affecting 3,300 American workers.
Jun 21, 2012
There’s a lot to talk about on tonight’s CWA Telephone Town Hall. CWA activists from around the country will report on the battle in Wisconsin; organizing at General Electric in Burlington, IA; bBargaining and mobilization at AT&T; the June 22 Day of Action in support of Verizon and Verizon Wireless workers and the election 2012 kickoff in New York State.
Jun 21, 2012
The Republican-majority House of Representatives Wednesday voted against consideration of HR 3596, the U.S. Call Center Worker and Consumer Protection Act.
Jun 21, 2012
T-Mobile USA will shut down seven call centers on Friday, June 22 affecting 3,300 workers and their communities. The call centers are Allentown, Pa.; Thornton, Colo.; Fort Lauderdale, Fla.; Frisco and Brownsville, Tex.; Lenexa, Kan.; and Redmond, Ore.
Jun 21, 2012
With offshoring becoming a bigger issue than ever at newspapers, the Dayton Newspaper Guild-CWA took advantage of Flag Day last week to send a strong message to the company and remind workers what’s at stake.
Jun 19, 2012
Today, in a near party-line vote of 238-178, the U.S. House of Representatives voted against considering legislation sponsored by Rep. Tim Bishop (D-NY) and Rep. Dave McKinley (R-WV) entitled the U.S. Call Center Worker and Consumer Protection Act. The legislation would have helped to revitalize a U.S. call center industry that has lost over 500,000 jobs just in the past six years, per the Bureau of Labor Statistics. In the process, the legislation also would have strengthened American consumer security against ongoing security problems associated with overseas call centers.
May 31, 2012
CWA’s Maryland Legislative-Political Action Team and a strong coalition helped win new protections against the offshoring of jobs in the state.
May 14, 2012
Disturbing news out of the Philippines highlights the fact that “too big to fail” titan Bank of America is moving its call center operations to the Philippines – joining the other leading Wall Street banks in once again leaving American workers behind in a pursuit of profits at any cost. Further, the fact that the Filipino call center industry lacks basic security precautions to protect Americans’ financial information from fraudulent activity that has become commonplace in foreign call centers demands further scrutiny.
Apr 26, 2012
The U.S. Agency for International Development has "suspended" an initiative training Filipino workers for call center jobs outsourced by American companies.
Apr 24, 2012
The Communications Workers of America (CWA) today said the revelation that U.S. taxpayer dollars have been used to train overseas call center workers raises worrisome questions about priorities, accountability, and common sense as the domestic call center industry continues to shed jobs, losing over 500,000 since 2006 according to the Bureau of Labor Statistics.
Apr 20, 2012
Arguing that 3,300 working Americans should not face severe economic hardship because their employer chooses to offshore call center work, the Communications Workers of America (CWA) has requested that the U.S. Department of Labor grant Trade Adjustment Assistance (TAA) benefits to T-Mobile USA customer service representatives at seven U.S. call centers enters slated for closure in June.
Apr 16, 2012
With 3,300 workers at risk of losing their jobs when T-Mobile USA closes seven call centers in June, the Communications Workers of America launched a national campaign today to protect those jobs at a rally in Bellevue, outside corporate headquarters. Participants included CWA members and union and community supporters from the Seattle area. Also joining the rally were T-Mobile workers, including workers from the call centers that are slated to close.
Apr 13, 2012
Another day, another revelation of fraudulent activity targeting U.S. consumers coming from overseas call centers, the Communications Workers of America said today. The latest news, similar to a February announcement, is that the U.S. Federal Trade Commission (FTC) uncovered a scam operating out of Indian call centers that preyed on American consumers.
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