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CWAers Ratify AT&T Mobility Contract in D3
News
June 3, 2010
CWA members at AT&T Mobility in District 3 ratified a new four-year agreement by a 68 percent "yes" vote. The agreement covers about 11,200 workers in Alabama, Florida, Georgia, Kentucky, Louisiana, Mississippi, North Carolina, South Carolina and Tennessee.
CWA District 3 Reaches Tentative Agreement with AT&T for ND&CA Unit
News
June 3, 2010
CWA District 3 reached a tentative three-year agreement with AT&T covering nearly 700 workers in the National Directory and Customer Assistance unit. The workers handle directory and customer service for AT&T Mobility customers.
Workers Join CWA in Record Time and at Record Pace
News
May 27, 2010
Just a few weeks after 309 workers at AT&T Mobility in Indiana won CWA representation, more than two-thirds have signed up as members and nearly half have joined CWA-COPE.
CWA: FCC Should Continue to Prioritize Broadband Buildout, Open Internet, Job Creation
Press Release
CWA believes the FCC must prioritize broadband buildout, job creation and an open Internet.
Improving Call Center Jobs a Top Priority for CWA Customer Service Activists
News
May 6, 2010
At a meeting of CWA's new Customer Service Activist Network, local union leaders across CWA sectors came together to talk about the critical problems facing customer service reps: unreasonable sales quotas, monitoring, health problems tied to stress, repetitive motion and headsets, and a general lack of respect.