Violence in the Workplace, New Manual

How big a problem is violence in the workplace? It’s big and getting bigger.

Workers in a wide range of occupations face assault: police and corrections officers, taxi drivers, health care professionals and social workers who may come in contact with violent clients and increasingly, telecommunications workers, flight attendants and retail sales workers who deal with the public and customer complaints.

Other forms of workplace violence include bullying, which is a repeated assault or attack on an individual worker that can cause real harm and distress; harassment, which is considered to be illegal discrimination; and retaliation. All of these behaviors are real workplace hazards that CWA locals are fighting to stop.

New Violence in the Workplace Manual

CWA’s Violence in the Workplace manual has just been revised, with new sections on workplace bullying and how to fight back, CWA members’ stories about how they’re working to make their work environment safer, and new resources to use in your fight for a safe workplace.

Find out more at http://www.cwa-union.org/pages/education.