American Agents Approve First Contract

Washington, D.C. -- American Airlines agents, members of the CWA/IBT Passenger Service Association, ratified a first contract by a 73 percent “yes” vote. The Internet and telephone vote was conducted by an independent third-party.

The agreement covers nearly 15,000 airport and home and office based reservations agents. Details of the agreement are available at American-agents.org. 

Going forward, local leaders and members will continue to build a strong steward network to ensure the enforcement of all contract provisions. American Airlines agents voted for union representation in September 2014; that vote capped a 19-year struggle for a union voice.

Contact: Candice Johnson, CWA Communications, cjohnson@cwa-union.org, 202-434-1168