American Airlines Agents Vote on CWA Representation

American Airlines passenger service agents are celebrating their vote on CWA representation by leaving messages of support at 1-855-4CWAYES.

"I'm voting 'yes for CWA' because I want to have job protections, and to be able to protect my benefits," said Doreen Kozak, an agent at JFK. "We need a voice and not just have the company say this is what's going to happen to you.

"If there is a merger with US Airways, we will also need to make sure that seniority integration works fairly, and the best way to do that is to have CWA representation," Kozak added.

The National Mediation Board election began Dec. 4, with voting underway through Jan. 15. The results will be announced on Jan. 15.

CWA members who are US Airways agents have been supporting the organizing effort and are phone-banking their American colleagues now, answering questions about how CWA representation benefits agents, especially in the event of a merger. A merger with US Airways is a real possibility, and some industry analysts believe it will be announced by the end of the year.

Agents with questions about voting should also call 1-855-4CWAYES (1-855-429-2937) or email To request duplicate voting instructions from the NMB, use this form: Duplicate Voting Instructions