Oct 10, 2013
Throughout October, CWA and customer service professionals are celebrating Call Center Month to recognize and support the professionalism and work of call center members in every CWA sector and industry. It's part of a worldwide campaign by UNI Global Union, emphasizing the need for fair pay and respect for call center workers.
CWA also is calling on customer service professionals to help support legislation to limit the outsourcing of call center jobs and end the tax advantages and breaks that companies get for sending work offshore.
Feb 12, 2014 - Feb 14, 2014: Orlando, FL
Feb 16, 2014 - Feb 17, 2014: Houston, TX
Feb 18, 2014 - Feb 19, 2014: Houston, TX
Mar 2, 2014 - Mar 4, 2014: Phoenix, AZ