Jan 18, 2002

The Union Plus MasterCard, loan and mortgage programs have established hotlines to assist laid off workers who have difficulty making payments.

By calling the credit card hotline - 1-800-551-2873 - or the loan hotline - 1-800-365-1328 - a laid off worker will be told by a bank specialist what kind of help is available based on the member's payment history and credit record. Assistance may include skip payment options, interest rate reductions, account settlements, credit counseling and other hardship programs.

For Union Plus mortgage holders, laid off workers may receive flexibility regarding late fees or interest-free loans to help make mortgage payments. The mortgage program hotline is 1-800-848-6466.