The CWA News | Volume 72, Issue #4 | Winter 2012

Volume 72, Issue #4 | Winter 2012

Today, airlines have become global commodities where outsourcing is the new economic standard for airline service work. Consolidation and mergers have reshaped the industry. AFA-CWA is the safeguard to ensuring that flight attendants continue to advance as safety and security professionals.

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The historic base of CWA members, landline telephone service, is shrinking dramatically. Customers are choosing to go wireless or Voice over Internet (VoIP) through their cable TV or internet provider.

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The internet continues to provide new opportunities and challenges to media and all media workers. The disruption for print has been due to a much lower revenue stream on the digital side than home delivery of print issues provided. Several of the "national" newspapers like the New York Times and Washington Post have been able to attain 15 percent or higher revenue from digital, and that's a breakthrough.

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