Member Voices | Communications Workers of America

Member Voices

Member Voices is a blog for customer service workers to write about important issues, tell their stories and share best practices. Click below to see our latest posts. 

Sign Language Interpreters Deserve a Union, Too

January 2018

Written By Martin Yost, CWA-TNG 39521

We have a lot more work to do, but without a union, we would be at the mercy of management that protects company profit and disregards sustainability of the interpreting profession. With a union, we have a voice. Click here to read Martin's blog post.

What I'm Thankful For - My CWA Contract

November 2017

Written by Lori Manuel, Local 3640

I want to share with all of you what I am MOST thankful for: my contract. My contract is between The Passenger Services Group with American Airlines, Inc., and CWA-IBT. It's like the blanket that I use when I'm cold at night. Seriously, I remember the days prior to our first contract. Click here to read Lori's blog post.

How Taking Action Saved My Job 

October 2017

Written by David Tolbert, Local 2106

We have so many ways to let our voices be heard and taking action is one of the most effective ways to make change. Whether it’s at the ballot box or marching in the street, it’s important that we rise up, unite and take action. Click here to read David's blog post.

The Power of PAF - CWA's Political Action Fund

September 2017 

Written by Karen LeeMou, Local 1105

I was one of the Verizon employees fighting for my life during that long 45-day strike. As a witness to how the CWA Political Action Fund (PAF) helped put an end to that gruesome strike and secure our jobs, I am compelled to unite and educate every member about the necessity of joining CWA PAF. Click here to read Karen's blog post.