More than 12,000 CWA-represented AT&T wireless workers from nine southeastern states and the U.S. Virgin Islands won increased wages, more job security, and rollbacks of offshoring and outsourcing in a tentative contract agreement announced on February 15.
"I am proud of our bargaining committee and the CWA members from across the country who supported their efforts with rallies and picketing events," said Richard Honeycutt, Vice President of CWA's District 3. "We are continuing to set new standards in the wireless industry and we are demonstrating that the best way for working people to achieve better pay and fair treatment on the job is by joining together in a union."
The four-year proposed agreement provides 10.1% in raises over the course of the contract and shifts $2,500 from commission to base pay for retail workers. The agreement sets guarantees for the portion of customer service calls that will be handled exclusively by wireless workers who are CWA members in the areas covered by the agreement.