Telecommunications

Dec 15, 2011

CWA Study Exposes Overseas Call Center Risks to Personal Information

New report spotlights the risk of fraud at overseas call centers and the lack of legal safeguards to protect consumer personal information. Read More

Dec 7, 2011

CWA Supports New Bi-Partisan Call Center Jobs Legislation

The Communications Workers of America is strongly backing new, bi-partisan legislation introduced in the House of Representatives today that would ban federal grants and loans to corporations who move U.S. call center jobs overseas. CWA represents 700,000 workers in telecommunications and other sectors; more than 150,000 are customer service professionals. Read More

Oct 27, 2011

Click Here: A Workers’ Roundup of the Web’s Best

Before your friends and family sign up for the next cell phone contract, urge them to check out www.getunionwireless.com. Read More

Oct 4, 2011

Customer Service Professionals Month Recognizes Workers in a Tough Profession

October is Customer Service Professionals month and the start of a major campaign to focus attention on the issues facing customer service and call center workers. Read More

Oct 1, 2011

Top 10 Reasons to Take Action

10) To show our children we really can change the world, or at least our part of it.

9) To remind corporations and elected officials that ordinary people do make a difference.

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