News

How to Keep Call Center Jobs in the U.S.

An opinion piece by Charles Daniel, president of CWA Local 4123, was published this week by the Detroit News:

Working people are tired of politicians who talk and talk about creating good jobs, but don't do anything to make that happen.

We know that the rules are rigged against working families. That’s why some of the biggest and richest U.S. corporations can get away with sending good call center and technology jobs offshore. That’s been happening here in Michigan, and that’s why my union, the Communications Workers of America, and union members are fighting back.

CWA is urging Congress and Michigan elected officials to pass call center legislation to help keep good jobs in the U.S. and to stop rewarding companies for sending work overseas.

Read the full piece here.