Customer Service Program | Communications Workers of America

Customer Service Program

 

The Customer Service Program focuses on customer service workers who serve in both public and private sectors in telecommunications, government, arlines, and the newspaper industry.

We strive to increase member engagement in their union and communities, create a broader community of customer service workers online, and provide resources and tools to help bargain stronger contracts for customer service workers.

 

 


Related News

CWA Statement

On Tax Day, Working People Are Angry and Fighting Back

April 17, 2018 — Press Release

A Statement from CWA President Chris Shelton about how those in Congress and the White House have doubled down on increasing the wealth of top executives and shareholders at the expense of everyone else.

AS AT&T POSTS BILLIONS IN PROFITS FROM GOP TAX BILL, DETROIT WORKER JOINS TAX MARCH 2018 TO CALL OUT COMPANY FOR MASS LAYOFFS

April 17, 2018 — Press Release

The company’s CEO Randall Stephenson promised to create 7,000 jobs if the GOP tax plan passed. Instead, despite a $20 billion windfall as a result of tax cuts in the bill, AT&T announced thousands of unnecessary layoffs late last year.

April 16, 2018 — Press Release

Passenger Service Agents at American Airlines Subsidiaries Mobilize Coast-to-Coast as Fight to End Poverty Wages Escalates

Passenger service agents from Envoy Air and Piedmont Airlines will gather at airports across the country on Monday, April 16 to step up their calls for sustainable, family supporting wages at the airline.

April 11, 2018 — News

Planting the Seeds for the Next Generation

One of the biggest opportunities we will face this year is the midterm elections. In order to take advantage of this opportunity, we must exercise our right to vote because the outcomes are important for you, me and the entire country!... [Let's] take political action one step further, by encouraging others to vote and participate in the democratic process - specifically young people. 

April 10, 2018 — Press Release

AT&T Workers Vote to Authorize Strike

"CWA members are prepared to do whatever it takes to get a fair contract at AT&T Midwest that prioritizes job security, healthcare, and retirement."