Customer Service Program
The Customer Service Program focuses on customer service workers who serve in both public and private sectors in telecommunications, government, arlines, and the newspaper industry. We strive to increase member engagement in their union and communities, create a broader community of customer service workers online, and provide resources and tools to help bargain stronger contracts for customer service workers.
Join our Customer Service Action Network to make sure you stay updated on all the latest information. You can join our Action Network a few ways, one is to click here to join our Customer Service email list. We send a newsletter every other month with all the latest actions, bargaining updates, Member Voices blog posts and more! You can also like us on Facebook @CSActionNewtork or follow us on Instagram @cwa_csaction.